About The Event

Helpshift’s MBA in Automation Roadshow is the can’t-miss event of 2020 for customer service professionals. Join leading customer service experts as they share their insights on the future of CX, work through your own action-plan for automation, and finish the day by networking with your peers. This half-day event will capture your imagination and leave you inspired to embrace a future of AI and automation.


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Nataly Kuzmina

Head of Support

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Sales Engineer

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UK Sales Director

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  • Registration, Breakfast and Networking

  • Keynote - Hindsight is 2020: CX learnings from the last decade that shape what happens in the next

  • Coffee Break

  • Ask the Experts: Helpshift Customer Panel + Q&A

  • Interactive Workshop: Building A Future with Automations

  • Networking Lunch: Deep dive with Helpshift experts


The Curtain Hotel

Curtain Screening Room

45 Curtain Rd
Hackney, London EC2A 3PT, United Kingdom

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