About The Event

Helpshift’s MBA in Automation Roadshow is the can’t-miss event of 2020 for customer service professionals. Join leading customer service experts as they share their insights on the future of CX, work through your own action-plan for automation, and finish the day by networking with your peers. This half-day event will capture your imagination and leave you inspired to embrace a future of AI and automation.


Speakers

Speaker 1

Nataly Kuzmina

Head of Support

Speaker 1

Matt
Pots

Sales Engineer

Speaker 1

Jon
Laughland

UK Sales Director

Speaker 1

Agenda


  • Registration, Breakfast and Networking

  • Keynote - Hindsight is 2020: CX learnings from the last decade that shape what happens in the next

  • Coffee Break

  • Ask the Experts: Helpshift Customer Panel + Q&A

  • Interactive Workshop: Building A Future with Automations

  • Networking Lunch: Deep dive with Helpshift experts

Venue

The Curtain Hotel

Curtain Screening Room

45 Curtain Rd
Hackney, London EC2A 3PT, United Kingdom


Trusted by the world's leading brands