[eBook] Discover the New World of Customer Service Automation

Modernize your support operations without any additional development resources

What will you take away?

  • Use cases with AI and bots to personalize customer service

  • Optimization strategies for AI-powered automation so no customer slips through the cracks

  • How to provide an efficient service experience that today's consumers expect

What's in this eBook?

Whether you interact with AI through checking your email, listening to Spotify, or reading the news, AI has come to play an integral part in everyday life. So why not use it to better your customer service workflow? This eBook will cover the tangible benefits of incorporating AI into your company, dually benefitting the customers by giving them more satisfying results, while also giving agents more freedom to work productively.

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"Helpshift ensures that no ticket or customer falls through the cracks. Every single customer request receives an instant response with conversational bots, with minimal transfers due to auto-classification." 


  • Zynga
  • Western Union
  • BBVA
  • Virgin Media
  • Brex