What's in this webinar?
Pulling off a successful global app launch requires the skill and moves of behind-the-scenes support ninjas. Find out how Halfbrick Customer Support Lead Madison Annibale mastered the release of Fruit Ninja 2.
In this webinar, you will learn:
  • How and when support should be involved in your app launch
  • What you need to have ready for pre and post-launch, including the role of ninja-like chat bots
  • How a customer support team of two stealthily manages support for Halfbrick’s most popular titles, including Fruit Ninja and Jetpack Joyride
Speakers
Madison Annibale
Customer Support Lead
Halfbrick
Janice Le
Chief Market and Product Officer
Helpshift