The competition to quickly build more immersive, cross-platform, glitch-free app experiences is intense. To address these issues and stay ahead of competition, developers need platform and device agnostic tools. Backtrace’s automated error reporting and Helpshift’s in-app player support solutions provide developers with the insight and data they need to quickly find and address code issues across all platforms and devices. Together, Backtrace and Helpshift keep engineers focused on building and maintaining seamless app experiences.
In this webinar, you will learn:
  • Best practices for facilitating call deflection with automated bots by leading companies.
  • How to provide a better customer support experience by equipping agents with more real-time data.
  • How to give developers more insight into the issues users face while using their apps.
Speakers
Greg Posner
Sr. Partner Engineer
Helpshift
Vincent Lussenburg
Technical Product Manager
Backtrace