What's in this webinar?
The advancement of artificial intelligence in customer service is transforming the scope of responsibilities for leaders in the space. With AI automating the mundane, customer service leaders can focus their efforts on creating strategic and innovative customer service experiences.
What will you take away?
  • Best practices for creating a strong partnership between AI and customer service professionals
  • Knowledge into the future of customer service with AI
  • Empowerment tools for high-performing customer service teams
Speakers
Tracy Oppenheimer
Senior Content Producer, Helpshift