What's in this webinar?
2020 is right around the corner — so it’s more important than ever to begin thinking about technologies that will differentiate your brand. Businesses across the board can benefit from re-evaluating their existing channels and experimenting with new tools that have the potential to deliver a vastly better CX.
What will you take away?
  • How to properly use content to enrich your self-service channels
  • Areas to invest in for continuing CX success
  • How to modernize your digital customer service with AI and bots
Your Speakers
Abinash Tripathy
CSO, Founder, Helpshift

Edmund Ovington

VP of Alliances, Unbabel