What's in this webinar?

TouchTunes, a top-rated music app, was scaling and their team couldn’t keep up with growing customer inquiries. So they turned to Helpshift.

Whether you’re looking to supercharge your support operations with an amazing experience for your customers, offer always-on 24/7 service, or increase your CSAT, Helpshift’s platform was built to do these things and more.

Join this 30-minute webinar for repeatable strategies to revolutionize your support operations in weeks (not months!).
What will you take away?
  • Effective customer service automation insights, from concept to implementation
  • Strategies to overcome challenges that come with a scaling app
  • Tips to increase your CSAT from 3.2 to 4.2 without adding headcount
Speakers
Sarah Carlson
Manager of Customer Experience
TouchTunes, part of Octave Group
Sean Fernando
Customer Success Manager
Helpshift