What's in this virtual event?
The CX industry is evolving, highlighting the need for scalable and intuitive customer service strategies.
Hear from Samantha Pang, Helpshift's Director of Customer Success, along with Cassandra Beasley and Monica Brewer of Super Lucky Casino, as they lead a discussion on leveraging API bots to automate game currency tickets.
Learn how API bots automate in-game issues and free up agents for high-value tickets. 
Agenda
  • Introductions
  • Super Lucky Casino's Journey
  • Game Currency API Bot Overview
  • Q&A
Speakers
Cassandra Beasley
Customer Service Manager
Super Lucky Casino
Monica Brewer
Customer Support Associate Manager
Super Lucky Casino
Samantha Pang
Director of Customer Success
Helpshift