Report: State of Customer Service Automation 2019

Click below to access The State of Customer Service Automation Report 2019.


Additional Resources

Stay up to date with the latest in customer service and automation.

The Forrester New Wave™: Digital-First Customer Service Solutions, Q2 2020 recognizes Helpshift as differentiated for vision and agent experience.

Download this analyst report to gain insights from CCW to unite your customer service dream team: agents, bots, and automation.

  • Microsoft
  • Western Union
  • BBVA
  • Virgin Media
  • Xfinity