Report: State of Customer Service Automation 2019

Click below to access The State of Customer Service Automation Report 2019.


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Additional Resources

Stay up to date with the latest in customer service and automation.

Insights from 75 million issues & 71 million bot interactions reveal how automation trends are driving customer service forward.

Download this analyst report to gain insights from CCW to unite your customer service dream team: agents, bots, and automation.

  • Zynga
  • Western Union
  • BBVA
  • Virgin Media
  • Brex