What's in this webinar?
Enterprises around the world are gaining quantifiable benefits from taking a conversational approach to customer support. In a recently released report, customers of Helpshift shared experience with Opus Research to document how they have enjoyed significant operational savings by deploying a single platform for conversational support that spans e-mail, web chat, in-app messaging and both live and automated agents (aka “bots”). 

View this webinar recording to learn how to implement automated assistance without compromising the customer experience.
What will you take away?
  • How to make a positive impact on your customer service bottom line
  • Ways to improve customer satisfaction
  • Strategies to provide a seamless customer experience
Speakers
Jeff Saenger
VP of Customer Success
Helpshift
Dan Miller
Founder & Lead Analyst
Opus Research