About This Event

Ahoy Rotterdam Dreamhack will host the world's largest digital festival as part of Rotterdam Games Week. Join us at this event as we discuss best practices within the gaming industry and what that means for your organization’s processes, policies and strategies for providing a superior support experience. Drinks, snacks and parking will be provided upon RSVP.

Expert speakers will include

  • Gaming expert, Reinout ter Brake, who will discuss the future of gaming and its impact on corporate business models

  • Marijke van der Krogt, Commander of Recruitment Services at the Ministry of Defense, who will share the impact of gaming in the search for young talent.

Attend this event to discuss:

  • How bots and automation increase agent productivity and impact the bottom-line
  • The tools and processes to make your customers and employees happy
  • How to manage the changing expectations for both customers and the people who provide service for them
  • How to use commercial games such as League of Legends, F1 racing and FiFa to create more interaction and connections with young talent.


Featuring Special Guests

Speaker 1

Reinout te Brake

Gaming Expert and Strategic Consultant

Speaker 1

Marijke van der Krogt

Commandant Dienstencentrum Personeelslogistiek/Commander Recruitment Services bij Divisie Personeel & Organisatie Defensie

Speaker 1


Linda Frietman Ceo and co-founder of Iamprogrez

Speaker 1

Rotterdam Gaming Week Agenda

Friday October 18, 2019

  • Check In

    Drinks and snacks will be served

  • Walking dinner begins

    Q&A with Ministry of Defense & iamProgrez

  • Walking dinner round 2

    Q&A with Reinout ter Brake

  • Walking dinner round 3

    Q&A with Microsoft Xbox

  • Networking + Q&A


Ahoy Rotterdam

Booth 321
Ahoyweg 10, 3084 BA
Rotterdam, Netherlands

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