What's in this webinar?
The mobile app landscape is highly competitive with multiple competitors in each niche and a constant stream of new entrants. Churn rates are high and loyalty is fleeting. Users often have multiple apps of the same type installed and switching is only a click away.
So how do you keep up? Join Michael Khalili, Director of Product Marketing for Helpshift to learn key best practices for delivering better mobile support.
What will you take away?
  • Key support challenges for mobile apps
  • How to deliver a better in-app experience to delight your users
  • The role of automation in mobile support
  • Ideal engagement models between support, product and engineering teams
Speaker
Michael Khalili
Director of Product Marketing, Helpshift