What will you take away?

• Step-by-step instructions to create a bot workflow in minutes
• Use cases for quickly scaling your support team without adding headcount
• Best practices to streamline the support journey end-to-end

What's in this worksheet?

Building a bot has never been easier. In fact, creating a unique workflow for a custom bot takes a matter of minutes, and requires very little technical knowledge if you have the right tools (hint: Helpshift).

Use bots to do the heavy lifting, all while maintaining a seamless conversation for the customer. Download this helpful worksheet to map out your customer service bot journey.