[eBook] 2019 Customer Service Toolkit

Level Up Your Customer Service Through Messaging, Bots and AI

What will you take away?

  • Steps to improve your current customer service methods
  • An action plan for implementing digital messaging, AI, and bots
  • Key knowledge of automation and how it will affect different roles in customer service

What's in this eBook?

Whether you're a 40 person startup or a 10,000+ person global enterprise, there are actionable steps that you can take to level up your customer service strategy -- and this 2019 Customer Service Toolkit provides the guidance and next steps for doing just that. 

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"Customers who had the best user experience spend 140% more compared to those who had a poor experience." 

  • Zynga
  • Western Union
  • BBVA
  • Virgin Media
  • Brex